DIAGNOSTIC REPORT
SYMPTOM:Ice forming on outdoor unit
PROBABLE CAUSE:Defrost cycle failure or low refrigerant
RECOMMENDED ACTION:DISPATCH TECHNICIAN
PROBLEM DESCRIPTION
Ice buildup on your heat pump's outdoor unit during winter is normal during the defrost cycle, but excessive or persistent ice indicates a defrost system failure or low refrigerant. This reduces heating efficiency and can damage the unit. Our Hartbeespoort technicians can diagnose and repair defrost system faults for all heat pump brands.
TROUBLESHOOTING STEPS
01
Check if the defrost cycle is initiating properly
02
Test the defrost thermostat or sensor
03
Inspect the defrost heater for continuity
04
Check refrigerant pressure for leaks
05
Verify the reversing valve is switching correctly
STATUS: REPAIR AVAILABLE
Experiencing this issue? Our technicians can diagnose and fix it today.
BOOK A REPAIRPROBLEM SUMMARY
Heat Pump Ice Buildup
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